The standards of care we provide are regulated by the Care Quality Commission (CQC) and we are inspected by them on a frequent basis with a report being issued after each inspection. The reports are public documents and are available to residents, carers and relatives at www.cqc.org.uk
Bimonthly an individual Trustee carries out an Inspection of the Home covering important areas of function and these reports are considered by the Trustees at their formal meetings.
Our Latest Care Inspections
Care Quality Commission Inspection 2018
An unannounced Care Quality Commission Inspection took place on 7th December 2018 and rated Charlotte Straker as Good in all areas, Outstanding in Leadership and Good overall.
Please follow these links for more details:
Northumberland County Council Inspection 2016
Northumberland County Council undertake an annual inspection called QWPS (quality weighted payment scheme).
The Scheme carries out inspections and grading of care homes in Northumberland, and marks are awarded on aspects such as the quality of facilities, management of medication, staff management, health and safety and other quality benchmarks.
- In 2015 Charlotte Straker achieved level 1 (out of 4).
- In September 2016, Charlotte Straker achieved level 1 scoring 127 out of 130.
Our scores demonstrate that Charlotte Straker provides TRULY excellent care.