Care for the elderly in Northumberland.
As of 23rd March 2020: CORONAVIRUS UPDATE
As the ever-changing situation with the COVID-19 Coronavirus develops, we have been monitoring this on a daily basis and implementing the Government’s recommendations and Public Health (PHE) advice. As you are aware like many other care home providers, we have been implementing a number of infection control steps to avoid and outbreak within Charlotte Straker House. The health and safety of both our residents and staff is our main priority.
As our residents are vulnerable to the coronavirus, we have taken the difficult decision to suspend all visits from relatives and friends. We understand this decision is very difficult for some to hear as it was for Charlotte Straker Board of Trustees and Registered Manager to make.
If you have exceptional personal circumstances that you feel warrant a visit, please contact our Registered Manager, Marilyn Hunter, on 01434 633 999, before you travel to Charlotte Straker House.
Our intention is to follow public health advice to determine when visits will return to normal, which means that as things currently stand, our initial estimate is that these restrictions may be in place for up to 12 weeks.
We ask for your support in complying with this decision to keep our residents and staff safe.
We will continue to do our best to support residents to keep in touch with loved ones via other methods, such as phone and video calls, letters or emails in the short term.
Chair of the Trustees