Happy Retirement to Carol Hall and Carol Scott

This month we said goodbye to two much loved and long serving staff – Carol Hall and Carol Scott.

Carol Hall started work with us March 1997 as a Care Assistant and through her years at Charlotte Straker proved to be focussed and passionate about her work. Carol always gave our residents the very best in kind and patient care. She will be a huge miss to our residents and our staff due to her professionalism, kindness and excellent support.

Carol Scott has been part of the Charlotte Straker team since 2011, when she also started work as a Care Assistant. Since then, her wicked sense of humour, honesty and kindness has been a mainstay at Charlotte Straker House, and she was very much loved by past and current residents and staff members.

Both members of staff showed the most important quality of all when caring for previous and past residents; kindness. This meant that both were willing to spend time with each resident, finding out about their lives, enjoying long conversations and treating each resident with dignity, patience and respect. They were also very supportive of the staff team and made some long and enduring friendships.

Pam, our Manager, and Berenice, our Chair commented “We are sad to see Carol H and Carol S leave Charlotte Straker, but we would like to thank them for their positivity, commitment and support, especially during the recent Covid crisis. We wish them both a long and happy retirement and hope they will pop in to let us know their latest news!”